“During checkin, Mr Amit Kumar helped us get two ground floor rooms for our parents even though they were initially not available. He was also inquiring about our stay regularly. The ladies went to the Spa and could not stop raving about their experience. Kids enjoyed the pool and play area; and the fish pond near the reception. Parents enjoyed roaming and just sitting around at serene locations around the property. We were pleasantly surprised by the NY party (plentiful and variety of good food/drinks + fun for the kids) - with a private table booked for us. Overall we had a great and memorable time at the resort. ”