“We had an amazing stay at ROK Hotel Kingston. The location was perfect, with easy access to the craft markets, waterfront and other places. The cleanliness of the hotel was impeccable, and the facilities were really good. The room size was incredible, offering plenty of space for us as a couple. We were impressed with the view from our room. The housekeeping service was excellent, ensuring our room was always tidy and well-maintained. Upon arrival, some staff members could have been more polite. We also did not receive our room key cards until the following day which became a tad inconvenient at times. However, this did not significantly impact our overall experience. The breakfast provided was delicious and offered a variety of options. We found the value for money to be exceptional - we were lucky enough to receive . We highly recommend ROK Hotel Kingston for a wonderful stay in the city.”

“Great experience ”

“Very quiet ”

“First, the staff here is amazing and attentive. The koi pond as you enter, so pretty. The lobby and most of the downstairs public areas are extremely hot. No air. This is not how you want to be greeted from traveling. The bar has excellent but inconsistent service and food. I ate jerk wings daytime w/ fries and they were amazing, hot and timely. I ordered a chicken quesadilla for dinner amazing. But it took forever and two times for them to get the order right. I dined one more time for the quesadilla the next evening because it was so good the night before, it was cold and I waited 45 min for it at the bar. Big inconsistencies with dining. The breakfast was okay. You can order ala cart and I did both the buffet and ala cart. Wasn’t happy about no explanation cards and explanation of food, in front of the buffet food. Some of us aren’t Jamaican & we wouldn’t recognize or know the authentic foods offered in the buffet. My room was subpar but the service to clean was great. The rooms need to be modernized. There was scuff marks on walls in the room and bathroom was not clean as it should be around the knobs. Attention to detail on cleaning wasn’t there. You get two comp bottles of water daily and I appreciated that. I used the fridge to get them Cold and enjoyed them daily. That was awesome. Please fix these details. For the Easter weekend there was a church service that went on from 9a until 4p and it was loud and screaming on the mic and was a definite inconvenience to us guests. All morning and afternoon it was unbearably loud and literally screaming through the walls and windows. I had a headache because of it. You should alert guests you allows a church service to book. Especially for hours. I wouldn’t return. It just wasn’t worth my money and missed important marks. ”

“good hotel but unfortunately the pool was not working and this was not mentioned anywhere when booking. in the restaurant, despite the buffet, there were waiters who wanted tips. for what!?”

“Always the place i wanna dtay but little pricey. But i still my number one place to stay accessible to everything ”

“The service was awesome however my friend lost his Lacoste shirt during our stay. He was supposed to wear it on our 2 days before check out unfortunately he can’t locate the shirt anymore. But above all we are satisfied of the service even though there were unexpected things happen but that’s okay, if whoever got it I hope he/ she is happy for having it.😊”

“The Courtleigh has been a classic brand of hospitality in Kingston. it is a samll and old architeture, but it is ey cozy and well furnished. We had a pleasant stay here but we were given two queen-sized beds than one singe king-sized bed room as expected. ”

“Room was very clean and nice well put together the domestic ladies were also very nice some of the dinning Room staff were not approachable and the breakfast was as if you are feeding a small child ”