“트윈룸 예약이라 예약 인원이 1인으로 들어간걸 미처 확인을 못하고 갔네요. 룸, 조식 모두 1인 추가 인원을 내야했고 추가 요금 지불 관련해서 직원들 설명이 불명확한 부분이 있었습니다. 겨울에 스키장 이용 안하는 사람이 굳이 가서 이용하기에는 공항에서 멀고 여러모로 비경제적입니다. 다만 일본식 요리를 하는 레스토랑의 음식은 만족스럽게 즐길 수 있었고, 온천도 괜찮은 편이었는데 비바람이 너무 강한 날이라 노천 온천은 즐길 수가 없어서 많이 아쉬웠습니다. ”

“While the rooms were fine with lots of space and nice bedding, the rest of the hotel is very old including the onsen and other facilities like toilet. The cost is the same as other 4 other hotels we've stayed at in Akakura onsen but by far the worst in terms of quality. The room was hard to heat and the bathroom was arctic with no heated toilet seats. No yukata to wear to the very old and tired onsen. They also didn't offer any discount vouchers for lift passes; however you could buy Kanko passes from them which could only be paid in cash. There was no secured ski storage space and seems like the public came in randomly to use the hot spring as it's on the ground floor and the reception was on the 4th floor. ”