“有什麼問題無法直接聯繫客服，必須自己下樓，冷暖氣調節被鎖還得下去，明明定有附早餐到了他們又說要另外加錢”

“Tram stops nearby or nice walk through park to city centre. Nice large room with high ceiling.nice clean toilet area with good shower but unusually surrounded by glass but internal curtain can be pulled around for privacy.coffee machine in room with 2 complimentary pods and teabags but bring your own milk.no English speaking channels on tv.reception area was dark and dull but staff were friendly.didnt have meals so I can't comment on restaurant. Overall I think I would prefer a more conventional hotel.”