“The front desk was not "with it." We were told our room number and it was written on the key packet we were given. When we went to that room, it would not open. Then front desk realized that they had written a "wrong room number". The just said "Oh Well" as a response to it. The rooms were spacious and comfortable no doubt; but there was no safe. There was a dead insect in the bar area which I had to clean up. One lift was under maintenance the whole of the 2 days we stayed. So many times the other lift was slow as it had to stop at every floor. Once we waited 10 minutes and then finally took the steps. There should be a sign at every floor that one lift was not working. (there are only 5 floors) - that would help us make the decision earlier to use the stairs. ”

“Surly front desk staff”

“훌륭한 장소와 직원.”

“Never again, ”

“We have stayed at a number of hotels in different chains in the White Marsh area. We like this area because it is convenient to the highways and lots of dining options, and the Avenue is always a hit. The Fairfield Inn suite room had a great, unique layout! The sitting area added extra room to move for our family of 5. With 2 beds and a sofa there was plenty of room for everyone to sleep comfortably. The breakfast was adequate but not the best. I love hotel waffles but I passed on these. ”

“The hilton staff were so accomodating. Breakfast was great, room was so spacious with all the needed amenities. Thanks so much!”