“The hotel was clean and in good location. Nothing wrong with my stay except that there was apparently a major hockey tournament in the area. I had hoped that I will be able check in early. When I arrived, there was a long line of families checking in. It was around 2:30 pm and checkin was 3 pm. When I approached the front desk, I was told that my room was not ready. I understood. I decided to sit and wait for 3 pm to arrive. I noticed that all the families in the hockey group were given their rooms. Since I had a wedding to catch at 4pm, I got ready in the hotel’s public restroom. Around 3:20, I went back to the friend desk and inquired about my room. She called housekeeping and was told that the room was not quite ready yet and she apologized. At the same time, more families in the line were getting their keys to their room. I was getting upset why they’re getting a priority. And if I had known about it, I would have chosen another hotel. She said that they are not getting priority. If not because I had a wedding to go at 4 pm, I wouldn’t have minded waiting. Once again she apologized about the delay. She called housekeeping again and was told that the room will be ready in 5 more minutes. Around 3:30, we got our keys finally. We had to rush and change and try to make it to the wedding ceremony on time. I just want to compliment and thank Carrie at the front desk. You have a tough job. Thank you for being so patient and remained courteous and professional at all times. ”

“Of adequate quality for a reasonable price with free coffee in the morning. What more could you want?”

“We’re definitely coming here again! We received an amazing deal! I travel quite a bit, and this is one of the cleanest hotels that I’ve ever been to. A great central location! Breakfast was great! Staff is super helpful and friendly! Would highly recommend!”

“윗방 사람이 어디로 이동하는지 알 수 있음. 사람이 쿵쿵대는것 보단 바닥 자체가 울림이 심함. 자다가 발소리 때문에 몇번 깸. 내가 절대 예민한건 아님. 다른 방들도 똑같음. 층간소음 걱정이면 4층(꼭대기층) 추천함”

“Accepts pets (dogs) with a fee, service animal fees are waived. Right off 31 and a great value for the price.”

“This is a very good hotel. It has a wonderful, big pool area w/hot tubs and plenty of fresh towels.There are tables and seating everywhere. It's got a nice, little games area next to the pool w/ping pong and pool tables, air hockey, and a section w/pin ball games, although not all of them were working. Breakfast items were abundant in the buffet; hot food choices were different each morning. There was a waffle station at one end and fresh fruit, yogurt, and cereal at the other. Additionally, there was an assortment of fruit juices, flavored water, and coffee. The rooms were spacious and clean; beds were very comfortable and our room was quiet. The air conditioner in our room stopped working on our last night around midnight. The on-duty desk agent offered to move us to a room next door, but w/2 dogs, 3 adults, and all of our stuff, we decided to stay put. In lieu of changing rooms, the desk agent removed the $75 pet fee from our bill. We opened our window, turned on the fan, and were comfortable enough. My one complaint: I called ahead several hours before check-in time on our first day. We travel w/dogs and wanted a room on a low floor, near an exit door. My dogs are afraid of elevators and I have difficulty walking up/down stairs. As a result, the nice desk agent I spoke to found us a room on the 1st floor near an exit. When we arrived at the hotel several hours later, the on-duty desk agent said there weren't any rooms available on the 1st floor and she'd been the only person working the desk for hours! Without saying so, she implied we weren't being truthful about the first phone call. She insisted several times that she'd been the only person on duty, and answering the phone, during that time. We showed her the cell phone info (and time) of the call. She then stated that there'd been a new employee on duty, who left about that time - and that employee probably didn't know how to record the info into their system, and she didn't leave a note or info for anyone else! It was obvious that the desk agent we were looking at had likely given our reserved room to someone else, and was now blaming the error on a "new employee."”