“I've stayed in a few places around the same area, and am glad I found this one. The location is convenient to get anywhere in Ulster County, though the specific area it's located in is a bit rough so lock your cars. The breakfast is great every morning and the coffee was actually really good. The room we stayed in was large enough for my small family and had a tub for my little one. There were some issues with the room in general, however. One of the doors had come off the closet and it wasn't fixed before our check-in...and...oddly...our room didn't have a phone. We told them a few times but never received one. And yes, it was supposed to have one. They came right over to fix the closet, though. The place is a bit rundown overall, but for the price, I wasn't surprised. The best part of this place is the pool/arcade/fitness center. In between activities, we spent literally hours swimming. They do NOT have a hot tub. The pool was in great shape and the bathrooms near by were kept very clean. Our room was right next to the guest laundry as well as the Maids area but we were never bothered by sounds and the maids were all very friendly. The breakfast staff were also kind and friendly. I'm currently in a Holiday Inn writing this review, and I can definitely say the Holiday Inn is nicer and newer, but it's also more expensive and the pool is shutdown for whatever reason. I think overall we liked the Best Western better for the price point (and for the pool). If I visit that area again, I'll choose this Best Western.”

“Smoking is still happening at the entranceway. Gardeners started at 7 AM with their loud machines”

“Also a bandaid in the pool and the INDOOR pool is cold... Makes no sense. ”

“Cannot emphasize how clean this facility was! The beds were super comfy! Would recommend to anyone staying in Kingston, NY!”

“I slept better than I did at home. In the past. I even bought the comforter and pillow for Marriott. It would be nice if they had some entertainment. Definitely a great place.”