“The concierge person was giving sassy attitude and she was rude.”

“저는 이곳에 여러 번 머물렀지만 리모델링 이후로는 머물지 않았습니다. 시설은 훌륭했습니다. 훌륭한 서비스에 감사드립니다. ”

“위치가 좋았고, 침대가 매우 편안했고, 매우 깨끗했습니다! ”

“Actually intended to stay at a different Holiday Inn in the area. Stayed here. Very nice. Quiet. Safe. Clean. We will be back”

“Omni에서 항상 즐거운 시간을 보내세요! 좋은 위치, 수영장은 훌륭하고, 레스토랑과 바는 훌륭하고, 마켓은 좋은 추가 옵션을 제공합니다. 꼭 추천해요!”

“The Embassy Suites is a lovely clean hotel with huge rooms right in the heart downtown Louisville. I went for a conference and found the entire stay very pleasant. That said, I rented a suite through Agoda with plans to bring my whole family, and when that wasn't possible, I tried to cancel, a full two months before the planned travel, and was denied. I went alone in a ridiculously large space for one person. So, this is a nice place to visit, would rec to the owners some premium upgrades like a bathrobe or slippers. Make sure you're sure if you book with this company.”

“Ok”

“I will start with the pros and that is that the hotel is nice and spacious, the rooms were not as dated as I thought they would be, and they have hot breakfast. Which leads me to the cons. I purchased this booking through Agoda which said breakfast came with the reservation but after checking out, I found out my credit card was charged for breakfast for two!!! (I only availed one of the breakfast cards that came with my key cards.) I have reached out to Agoda with no response from them! I was also planning to sleep in but was awakened by the noise of a vacuum cleaner at 7 in the morning on a weekend. Not only that, but my room had windows which I thought I could open for natural lighting, but I could not because it was a view of the lobby. There was a bunch of teens staying while I was there too, probably on a school trip, and I could hear their noise from the lobby. I wanted to stay here to relax but it was not that relaxing of a time.”

“Hotel was excellent! We would definitely stay there again.”