Executive Inn

Booked a non smoking room and was put in a smoking room. Brought this to the attention of the manager, and he kept insisting that I booked a smoking room, until I took my phone out and showed him that it was booked for a non smoking room, also with a request for a non smoking room in the notes. I asked to switch my room. He could not do it until my last night on a four night stay. The room smelled so bad and there were burn holes all over the bed spread, among other a