Kvareli Lake Resort

Came from Dubai to Georgia for already 3rd time and each time I explored different hotels. The hotel is located in a fascinating spot, with a breathtaking view of Alazan Valley and the lake and the mountains from the other. Couldnt imagine a better spot for a hotel. Amazing nature. The hotel’s design is quite modern; the rooms are big enough with all the necessities provided, including a coffee machine, fridge, etc. There may be some minor comments on the maintenance, but it is okay and acceptable for a 4-star hotel. The biggest disappointment came from the food and service. Breakfasts were good. But dinners! Staff have a language barrier or do not understand English properly, which caused tons of confusion and made me drive to the city looking for a power plug adaptor, which was available, but the receptionist said it was not. It's the same story with the food orders in the restaurant. Lots of mistakes. But the most horrible 2 were: 1. super dry pork barbeque, extremely salted, which we refused to eat but still were charged for; 2. A sticker inside the mashed potato (the one they use in the kitchen to mark expiry date, etc.), this one we weren’t charged for. The food, in general, was not tasty… They charge a premium price, the same as top restaurants in Tbilisi while serving something close to village food, which is eatable but does not deserve to be called a premium restaurant food. And what to say about the stickers inside the meal … yes… the food was the biggest disappointment; unfortunately, there are no alternative restaurants nearby.