UFO 럭스오텔 와디 럼

Fantastic location however There is a lack of attention to detail. The tent we were allocated was missing a chair on the patio area. I had to ask for tea spoons and extra pillows as they were missing from tent.. The following day we were not given more tea / coffee in our tent and i had to ask for them to be replenished. This should be a daily automatic basic duty as it is in every hotel i have stayed in. The price didn’t warrant the “luxury” feel of the tent. There was little room to place personal items especially around the sink. A basic soap dish would help. Rather than a slimey slippy surface around the sink No shelves and a tiny wardrobe. The shower and toilet should have a lockable partition as standard. We were told the skylight would be shut during winter so we were unable to see the beautiful starlit desert sky from bed as we had hoped. It should be made aware at check -in. The receptionist as nice as he was never answered the telephone and i had to wander over in the dark to ask why the skylight was closed and for teaspoons that were missing. The Lack of attention to detail left us feeling short changed. Before a guest checks in ensure the pod has all basic items are stocked , teaspoons ,glasses, extra pillows, 2 garden chairs on patio. The towels provided were fraying and needed upgrading. The warm coats provided unfortunately had holes in the front. These issues I feel are unacceptable especially charging luxury end prices and priding yourselves as a luxury tent camp. The Positives were :great selection of buffet food and daily excursions. The tent pods need more shelving and surface space around sink. More wardrobe space. Lockable partition and decent lighting in shower toilet area.