Howard Johnson by Wyndham Springerville

I used to know the original owners...this hotel was the showplace of the town! I requested 1st flr when I called to confirm reservation. They put me in 2nd floor, no elevator. When i requested room chg i was told they save 1st flr for older people...Im 74! I also saw older couple a few doors down from me on 2nd flr, parked in ganducap, havung trouble on stairs.Younger man checked in behind me was on 1st flr!! I almost tripped on a glass beer bottle going up the stairs to my room later takibg a shower at 8p no hot water & the shower curtain rod fell down and hit me on the head. People below my room bbqing for hrs...smoke and smell for hours was disgusting. Its clean, location is great, overpriced & way too rundown. Freezer part of mini fridge has ice buildup, old nasty carpet, bathroom fixtures so old water drips in tub & sink. Staff hard working, friendly, by this place needs some updating desperately.