나트라 빈탄 어 트리뷰트 포트폴리오 리조트

I truly enjoyed the short stay of 3 days/2nights at Natra Bintan. The best part is the hospitality of the well trained staff on how they react, respond and take action to every single guest proactively. The only downside if you are travelling with small children was restroom because it is outside and hot, humid and the floor is slippery though anti-slip paint was added due to wear-and-tear. So those with diapers will have a hard time washing the child and also with showers with no bathtub. Also, if you stay in restroom for long, there will be lizards and mosquitos which is common in this area but maybe not common for foreigners from different part of the world. The place is family friendly, for sure but not child/baby friendly due to this outdoor restroom and its facility. even the Shower water faucet is retro style that you need to adjust with 2 hands for cold/hot water. The basin is so small and high and even for me as an adult, I had to tip toe for gargling/brushing teeth. In terms of service, it was absolutely wonderful and whenever we called buggy, they were very swift except for heavy rain time. During heavy rain season, they need to prepare more rain-proof buggies so people are not stuck to go out for breakfast, lunch, activities. One time we waited for 25 minutes due to heavy rain because they had limited number of buggies with rain cover. This should be applied for all buggies in my view.