Shell Residences C15 Shortwalk Sm Mall Of Asia/Airport

We booked for a deluxe apartment in shell residence last october 2023 for January 1-3 to accomodate our family. Few days before the booking they decided to transfer us in shore residence for 3 seperate units. One unit has water bill due since august so the occupants of that unit cannot use the amenities( swimming pool). The staff is polite though.