Hotel Renesance Krasna Kralovna

They kind of spoiled the trip. What they show on website isn't what they deliver. It was mentioned "a room with a view", while the view was 4 ladder of a backyard with iron grills welded on the room window. We booked double room, but got single room, where we didn't even have enough space to even walk. When confronted the receptionist (who was drunk), she said it's their mistake but they can't do anything, since all rooms are full. She was so drunk that he had her motor senses out of her control to understand the gravity of the situation. The only plus point is the location of the hotel.