Hapimag Resort Budapest

The hotel is not guest friendly. The guest should follow the hotel and the staff. The front desk is open during the work hour only. After the working hour, only unprofessional part-time worker is available but he can not do any guest service. The hotel entrance is closed at night and the part-time staff go to bed. I have arrived after mid night but the enterance is locked and all the lights are turned off. I should ring the bell, knock the door, call the hotel number and complain call to Agoda customer service more than 30 min. The early check out is not available before 8:30AM. I tried to check-out at 7:00AM but he guest sholud wait untill the hotel staff come to work and the hotel computer system re-start. The only advantage is the price but it is very expensive for few hours of staying and inconveniences.