포레스트 크레스트 네이처 호텔 앤 리조트

Their staff was very friendly, the room was clean, and the air conditioning was okay. We had hot water, but the cable TV wasn't working. We experienced issues with the internet on our first day, but it was promptly resolved by their technicians. We were dissatisfied with how their receptionist handled complaints because there were no follow-ups or updates; you had to call them again. If you prefer a resort where everything comes with an additional charge, then this is the best resort for you. We requested extra towels and coffee cups because the room was advertised to accommodate 2 adults and 2 kids. We expected at least 3 towels. We paid an extra charge for one more adult, expecting an additional towel, but unfortunately, we had to pay for that too. We let that go and asked if we can just borrow 1 more coffee cup, but we never received an update. Wave pool was so dirty as in. The buffet food selections were the same on days 1 and 2.