Flagship Hotel Greenmoods

I had stayed in this hotel on 9 & 10 Nov'23 for 1 night. We were 3 in no. Being family, we were given a big deluxe room to accommodate all 3 into 1 room. Everything inside room like amenities, features, cleanliness, etc was fine as the room was newly constructed. Also, the hotel construction is going so many room will be new. The only bad i wanted to highlight is the service. They provide the worst service. The staff behavior isn't good and upto mark. The receptionist don't know how to deal with customers once they check in or if they order anything or make a request , how to address that in time. E.g - if you call the reception for anything like water, towel, etc they take too much time. I would recommend to stay in a better hotel that provide basic good service rather than staying here.