알레그리아 다이브 리조트

This was a horrible experience. We traveled 4 hours from Cebu City. The Hotel said there was no booking for us! We showed them our confirmation. They said they cannot accommodate us! We said we cannot return to Cebu City, it is very far and 7,000php each direction. She said they are sorry they didn't check the booking as they have been out of town. We explained it is not our problem we are here! We are confirmed! After arguing back and forth, they let us in. We waited for close to an hour and entered a room. It was nothing like the pictures. There is no sheets, no pillow cases. The sheets didn't fit on the bed. Our feet were exposed! NO TV like they showed. NO HOT Water, ants everywhere! The room stunk of mold! They had a big dog that pooped everywhere. On the grass, on the cement. The place stunk of dog poop!!! Not a healthy place to be! I have pictures attached. Stained sheets, stained towels! Here are pictures of the room, the swimming pool with no water and not used for years it appeared. Water all over the floor in the bathroom! We stayed there because there was no other hotel to go to! We had traveled 4 hours, and it was now late!!!