UMA Hotel and Residences

Staff are great and helpful however there were some issues we encountered: WIFI was so slow/ no connection Signal is no good too (maybe since we were on the 2nd flr) "Extra bed" = sofa bed. Can be compromised however it was wobbly (accident-prone) We can hear what the other room's playing in the tv The only channel we can watch clearly is INCTV (???), and since the wifi is weak we cant connect it to youtube/other platforms to watch anyting or play music We can hear the noises outside the room (ex hallway noises) Toiletries provided was 1 set (for 3 people ???, twas so small that 1 person can use all of it in one go) - requested another but to no avail. Was told that they will replenish it the next day but nothing came. *kinda disappointing since the rooms are quiet pricey Plus point: Great staff Good breakfast Beautiful swimming pool Nice interior Still recommendable. I just hope that all the weak points be given attention.