NH 루드비히스부르크

We booked a total of 9 rooms for a 9 nights. On the last night , I checked with the front office about checking out later or If they can help to keep our luggages as we need to check out early for an award ceremony and back to hotel to get our bags and pick up by airport transfer. The night lady manger who also did our check in was super unfriendly and unhelpful. All she said is NO NO NO even we already explained that our luggages had reduced as our event had over. But she total not interested to hear us and just tell us NO NO NO. This is not what you will expect from a hotel. But I had to say the morning shift front office manager was super friendly to help us with the luggages an offer a space for our bigger boxes.