The Haven Newcastle

Wish I had read the reviews on TripAdvisor before booking this. Maybe due to the app I booked this on, there was no information about how to check in. We had to guess that we go into the bar to ask. Not their fault, but it was Easter weekend and the bar was rammed and may have explained the staff member being quite gruff with us. I will let that one go. The accommodation felt unloved; unattended to; feels like it is just an easy additional income without much put into it at all. A shame because the building architecturally is lovely, and it could be so much better. The mattresses were lumpy, the decor was dated and tacky...not boutique. There were stains on towels, on pillows and on the bed base. Also, not the fault of the owners, but bear in mind that this is on a main road, and especially at a weekend, in accomodation right next to a busy bar, whose patrons may be the very ones coming into the accomodation drunk and noisy, you may or may not get some sleep.