Copenhagen Residences

Most of the staff is nice but I encountered several issues during my short stay. I feel if I pay for a premium hotel, it should not have so many issues. Issues included: no toilet paper (room service delivered), no soap in sink (told to use body wash from shower), safe was locked (staff fixed), safe battery cover kept falling off when opening safe, bedroom outlet was damaged (staff fixed), treadmill belt was loose (reported to staff). No butter included with my toast at breakfast (staff said the meal does not include butter, WTH), one elevator is out of service (long waits for the working elevator). The hotel is less than 1 km from SM and Robinsons malls. Jollibee is next door and McDonalds is maybe a 5 minute walk away. There are laundry shops nearby also. So it's location is good, away from the loud/busy port area.