시즈 호텔 암팡 포인트

O502 room flashing was not working I ask the driver to report to hotel recptn or change the room. Did the flashing, but very slow the water. I call on 22/12/2023, Spoken to Ms Lyn regarding the 9room confirmation & checked with her do I ve to pay the tourist chargers for 9room she say don't need.Only pay room deposit of 9room×rm20 =rm180. Can collect next day morning when check out. Saturday 23/12 guest check in at 5.30pm ask to pay room tax, which all charged in my booking. 22/12/2023, I discuss with Ms Lyn she say only room deposit, why they didnt check 8n rhe system. My guest called me. Lucky the Msia driver settle dont ve to pay room Tax, my guest was not happy about, bcos i told them only pay room deposit, they ve to look at the booking details & they ve to improve their svcs.Next time when my guest check in, I ve to call the hotel to check & remind them only room depisits