갈 페이스 호텔

The property is beautiful and location is perfect. However, service needs a lot of Improvement. Had to take my own bag through security before checkin. The Security is not upfront. It is through a different door. I am happy to do it myself, but there was no guidance/direction of how to go about. Only that I had to go and get it through security. At the x-ray, the person just kept me waiting for no reason. Then there was the goof up with the reservation of a table at the restaurant. The Reception, indicated to me that they would call me and let me know, but even after waiting for 45 mins I got no response. Only on my checking again, I was told that I could come down. On going to the restaurant I was told, I had to order right away as the kitchen was closing. I had requested for some more time to decide, which I was given, but the food came so late. They insisted that I order right away, since the kitchen was already shut, if I wanted anything . But they seemed to have no issues with people who had come after me and were taking their orders. The location is beautiful and the gym is good.