크랩월 매노어 호텔 앤 스파

Booked birthday treat and while reception and downstairs was nicely decorated and carpeted this did not repeat in our junior suite- tired carpet and marked walls with broken blinds covering windows - cud not be rolled back up - nice and good quality curtains covering shabby windows and doors to balconies which have not been cleaned in some time - the balconies- one door had a hole at the bottom corner and there was a slight gap at the bottom corner meaning door not properly closed the hole was rotten wood the other door to small balcony had putty round the window broken and had a piece of white thin ply keeping this in place - bathroom good size with separate shower however the water flow through shower head very poor - shower head needs good clean also the ceiling above shower needs re painting and mold bits cleaning - also broken or missing fixing on wall to hang dressing gown or towel and blocked off window area needs mold treating cleaning - bed ok king size and reasonably comfortable - bed settee reasonable but only used as chair space- restaurant needs better front of house and chefs - wait time far too long re evening meal and we cancelled pudding due to wait time - critic of menu when advertising sour dough bread then this is what is expected not just a cheap part cooked bread roll - food ok nothing to write home about - breakfast on Saturday was good and ran smoothly however not the same on Sunday when they ran out of lots of different foods and these were not replenished in a timely manner - many guests inc ourselves having to wait for all aspects of breakfast- would I go again - No - when it stated 4 star I was expecting much better - however the spa has reasonable facilities but not enough space for sufficient loungers