그린뷰 인 리버헤드

When I arrived around 5 PM, I realized that there is no hot water, so after long trip I could not take a shower before going to Wedding event in Riverhead. But stuff promised that at least it will be fixed when I return in the night, but it was not, and stuff mentioned, that it will be done in the morning, but in the morning it was still not. So, I am traveling further dirty. I asked to waive my payment, because no hot water, and initially staff person said, that it should be done because of lack of hot water, and added my complaint to the file, and give me a copy. But then appeared the guy that said that it will not be waived. In my opinion hotels should be accountable for what they offer, and if they are cheating that it will be rapaired, and it was not, they should waive cost of stay overnight. I am professor, so I cannot just travel dirty and stinky.