윈덤 가든 탤러해시 캐피털

Starting trying to talk with the reception before arriving who put me in hold twice for more than 14 minutes and at the end I had to hang up both times. When I got there and I mentioned her the waiting over the phone, she didn’t even apologize for it, she just said she was by herself and she couldn’t do anything about it. Then I checked in and she was like a robot, no empathy, no looking on the eyes, no nothing. I asked about the breakfast and she just said , I don’t know, it changes (no more info qas given). The room was ok but, the mattress was tooo soft, all my family got up with back pain; the room’s bathroom door didn’t close at all, the elevator smelled like fish. The breakfast was ok, not to many options but, ok. It was about 5 minutes passed breakfast time when another guest asked to a hotel employee if they were cooking something else, and the employee responded: “do you see anyone cooking? “ and the guest said “No” and the employee responded “exactly” and just walked away… 😳 I dont like to do bad reviews but, I feel I had to do this… I cant say I will never come back to this hotel (because we never know) but, I can say, it has to happen many things for me to come back .