이비스 뉴캐슬

The bad: When I booked the room through Agoda for 2 nights, the site stated parking was available, the fact that charges applied was buried in the small print at the bottom of the page. I therefore only became aware of the charges when I checked in. The lady at reception advised that parking was $15/day when I enquired about the price, and took my credit card details. When I checked out, the man at reception that the charge was $25/day. I advised him that I was told differently when I checked in. He stated that the system was down at the time (maybe it was, maybe it wasn't) and he would adjust the charges when the system came back up. Unsurprisingly, I find that my credit was charged at $25/day in lieu of the $15 that I was quoted initially. Despite emailing them about this issue, they can't even be bothered to respond or refund. The good: The room was clean and comfortable, good bed, good TV and wifi. Restaurant onsite and fast food near by. Close to railway station