Setup Hotels

On arrival, I was asked to pay again and the receptionist didn't even seem to know of Agoda. When I was shown my room, there was ZERO running water in the bathroom. I notified reception who said she would turn it on and I then had a dribble in the sink. The next morning, when I tried to shower, there was again ZERO water out of either taps. I did not have time to notify reception again and then try and shower in a dribble of water before my flight, so I left. When I told reception about the water issue, I got a very half hearted "oh I'll turn it on" and then as I walked out a less than half hearted "lo siento"... I am extremely unimpressed at a hotel not having any running water and even less impressed with the customer service in response.