데이즈 인 바이 윈덤 이글 리버

Made reservations online deal using AGODA. Thought I was getting an accessible room. When we checked in by Hiren. I was told my room was on second floor with no elevator. I asked for something on main floor. He said there was nothing. He didn't try to be helpful and was argumentative. He sent us to the building to be closer to the stairs to my room. He proceeded to talk to his friend and ignore us completely. Come to find out, it was closer to use the stairs in the middle of the building. My non-smoking room smelled like smoke. I knew Hiren wouldn't care or be helpful. The bathtub was slippery, had to put a towel down so I could stand to shower. The bed was the best. Comfortable and I was able to sleep. The morning staff person was a young gal, I don't know her name was so helpful, the way I know Days Inn usually is. She needs to replace Hiren, as her customer service was exceptional!