“excellent location food superb rooms large and warm”

“Faultless, staff and food were excellent. The room was a little dated but an excellent stay. ”

“Hotel was lovely with good facilities and a fantastic breakfast. Was only a few minutes drive to both Bowness and Ambleside. A great place to stay.”

“Since it was our first time in UK , this was one of our experience we won’t forget . We were getting late , I texted the property in afternoon using local Wi-Fi we will be late beyond 10 pm . No reply or acknowledgement . Evening 9:30 I called borrowing phone from my friend , lady was so rude and denied the check in and refund . It was so ridiculous. We were having dinner in a restaurant and this lady on the phone said , since you guys are having party and she can hear music . I was shocked to hear . I explained her we are having dinner and got late . She didn’t hear anything and was rude . Plus didn’t refund our money . She kept on telling me she has been emailing me . I didn’t receive single email from her . I WOULDN’T Prefer anyone coming from far distance or another country to book it . Very UNWELCOMING ”

“Tout était très bien ”

“I stayed in this hotel for 2 night. First, i have to wait for couple minutes to check in because no one in reception but this is not big deal. Second, there is no lift! My husband needed to take a luggage to room and the stair is small. Luckily, we arranged to have only one luggage. Thirdly, we went out since 9am and back hotel in 4 pm, but no one cleaned my room. Once, i saw the room like that, I’m back to reception but no one there again and i found only sign that tell me that no one is on service right now because it’s Sunday evening. I called him and told him that my room is not been cleaned yet. He told me that no one on service right now. I need to put on the ‘Clean up’ room sign in front of the room so they will do it for me. How am I supposed to know this? The sign is hang on the door and another side of sign is ‘Do not disturb’. So I don’t know there is the Clean up sign also. Then, he asked me what I want. I said I want 2 towels after that i went to dinner. When i came back,i saw the towels were on the floor in front of the room. So do you think the towels will be dirty? In bathroom, they gave us one shampoo, conditioner and shower gel and soap but no cotton bud, no toothbrush. Breakfast is so limited. Based on the service, that i have it cannot be considered as Luxury hotel at all.”

“A beautiful hotel with excellent staff menu comfortable bed ”