“We didn’t stay at all, we didn’t even check in or go to the room at any moment, they said they would refund the money, emailed them twice, called them a lot of times to refund the money and they would ignore us. This was in July. It is September, and they processed the payment as if we stayed there for the nights we had booked it”

“Stayed here for three nights. We couldn't sleep the 1st night because of noice from hallway and neighbor rooms (a couple were having loud s** till 3 in the morning). You can hear EVERYTHING, absolutely no sound isolation. Besides that, some of the people staying at the hotel were sketchy, smelled of weed etc. Fitness room was awful, nothing worked properly. The breakfast was okay though with cereals and waffles but don't expect eggs, sausage, etc. Location was fine, close to the shopping center Galleria. Room was fine, clean and with okay amenities. Overall, I don't recommend this hotel.”

“Pool was closed ”

“Breakfast was great and the lunch buffet was my favorite. Went crazy on eating”

“Staff exceptional. People staying there ghetto. Free breakfast, had everyone taking plates of food out to their room, off the premises...etc. Saturday morning 8am breakfast, no bacon, sausage biscuits. Little scrambled eggs. I grabbed coffee and watched as plates of food disappeared. Like I said, ghetto. Only one lady replacing food. Need at least 2 people working a buffet Saturday morning. Facilities great. Staff great. Hotel really nice though. Just the attention to details missing. Buffet should be in dining area only. Not sure I'd go back....have to think about it. Hotels can't decide who stay their, so not their fault if guests are sub-par. Just the world we live in now unfortunately. ”

“A1”

“I love the location of this hotel because it’s in the heart of the Asian Community and right next to a Filipino Restaurant like probably 200 steps away. I can’t wait to stay here again in the future. ”

“Exceptional view from my window. Overall service is fabulous. Staff is very friendly.”