“Rooms are not in good condition staff is awesome ”

“Wasn't sure where this hotel was located bc we had never visited Memphis, but we chose one not too cheap and not too expensive. Hotel location was OK...I've stayed in shady hotels in the past and this wasn't that bad. What was frustrating was the pool! I have 2 young kids, and kids from the neighboring "projects" (staff used that term when explaining why the pool closed 3 hours prior to posted closing time) get in all the time and wreak havoc! I was there 2x when this happened, think of 3 - 7 teenagers doing flips into the shallow end, running and horse playing while paying customers are in the pool. Hottub was out of order the whole time, I wonder if that's bc of the problems they have with the neighborhood kids. Also the water is FREEZING! I didn't see alit of parents in the pool bc they couldn't handle how cold it was. The room wasn't bad. Working AC is always a plus in my book. Kids really enjoyed the breakfast buffet. I like the hotel chain, but this location isn't the best.”

“Room view of roof top air conditioning units and the room window do not look as it is advertised. ”

“K”

“We were not informed the hotel was under construction! No breakfast as stated. No shower curtain in bathroom.”