“Nice freeway off ramp hotel with beer and wine for sale in the lobby. Great online price.”

“They have done a good job restoring and keeping the classic 19th century appearance and vibe which does make this hotel unique. It's in a convenient location off of the highway and within walking distance to Roanoke historic town. The hotel was very clean overall. My room was recently renovated which showed. Staff were generally helpful. I stayed for a conference held within their conference center. The conference facilities were great including buffet. Overall, this is a wonderful historic hotel, and I have no complaints. My only wish is that they had more take-out food offerings. There are several sit-down dining halls, but only one cafe that offers take-out sandwiches. There are no convenience stores or groceries in the immediate walking distance.”

“We enjoyed our stay very much! The bartender was kind to offer a glass of wine at the bar after last call for the night as we arrived later than planned. The room was comfortable and the location couldn't be better- just a few steps from the Roanoke Amtrak station.”

“Had a great stay nice n quiet ”

“Desk staff were so welcoming- put our party together! Room was clean, beds soft! Breakfast was very good!! Highly recommend! ”

“The property is very convenient to the interstate and has a nice location. Staff treated us very well and went out of their way to help. Property is in excellent shape and well kept. There were good choices for both a hot and cold breakfast. Our Queen bedroom met all our expectations. The only reason I didn't give the facilities a 5-Star rating was due to the small size of the bathroom. However the bathroom fixtures were all newer and the shower had great water pressure. We would definitely stay again. ”

“Our stay was great. Room and bathroom was nice and clean, Loved the welcome screen on the TV didn't get to the breakfast we slept in.We will return when needed ”

“This is owned by Hilton. What a shame. Stains on carpets, refrigerators did not work. Called front dest and waited 2 min and nobody picked up. Ended up throwing food away because of the fridge. Pillows were very lumpy and beds very uncomfortable. Extremely disappointed ”

“Having worked through a booking agency to obtain a room, it was booked incorrectly due to a software date of stay error during registration. The date flipped at midnight, the tine of my registration, to the following day. When I pointed out the error, there was no response by their management to my booking agency's request to fix or reimburse for that error. Basically, at 11:58, the date was correct. When i finished the booking at 12:02, 4 minutes after midnight and consequently the next day, my booking date had changed in the system. I had to buy another room for the correct night. Management completely ignored the request to cancel the next night's incorrect booking, and i was charged for one extra night. In my view, this was an extremely shady and fraudulent act on their part to get unearned money from me.”